It is that time of the year to revise the ground de-icing polices to harmonize with the annual update published in August by the Federal Aviation Administration and Transport Canada, applicable also to those EASA operators using these guidelines. This video includes an overview of the main revisions. There have been several changes for the season 2021 – 2022 compared to last year.
BizAv will be holding an EASA familiarisation course on Thursday 17/06/2021. The course enables the trainee to acquire and demonstrate knowledge of the relevant parts of EASA operational requirements and Part-FCL today. This course follows the guidelines for the validation of Flight Crew Licences as provided in the EU Air Crew Regulation under Annex III A.3.b today. If you are a holder of a pilot licence issued in compliance with the requirements of ICAO Annex 1 in the process of having your ICAO compliant licence validated by a National Authority in an EASA Member State, feel free to register for one of our sessions organised on request.
In 2016, the Directors of BizAv Services Ltd wished to definitively demonstrate to potential clients
the company’s ability to consistently provide aviation consultancy services that met and exceeded
the client’s and regulatory requirements, and to enhance customer satisfaction through the
introduction of standardised quality assurance and conformance processes.
Following considerable research, it was determined that certification to the ISO 9001:2015 quality
management system would provide the disciplines and structures necessary to achieve the stated
objectives of the directors, and following considerable preparation, certification to this international
quality standard was achieved in 2017.
Certification to the standard immediately resulted in a number of benefits to the organisation and
For the Client;
Customer needs were better understood as customer feedback was actively sought and
As goals focused on the customer, the organisation spent more time working to meet
Customers could be assured of increased quality standards of service;
Customers benefited from improved communication and reporting.
For the Company;
Quality system certification ensured standardisation and clarity of structures, processes and
responsibilities throughout BizAv Services Ltd;
Certification brought objective evidence of the company’s quality management processes,
confirmed at regular intervals by an entirely independent party, thereby enhancing internal
and external confidence in the services provided;
Certification to the standard demonstrated to clients, partners and employees that
customer satisfaction was, and continues to be at the core of all BizAv Services Ltd activities.
BizAv Services Ltd remains the only Maltese company to hold ISO 9001:2015 certification in the
areas of Consultancy, Training, Compliance and Safety, and the provision of human resources and
recruitment specifically in the field of Aviation, in Malta.
In May 2021, BizAv achieved re-certification to the ISO 9001:2015 standard following an arduous
audit, and are proud to report that in the process of initial, and now re-certification to the
international quality standard, not a single non-conformity has been raised by the Malta certification
body against BizAv; surely a reflection of the professionalism and dedication of the BizAv team in
establishing and maintaining the highest of quality standards in the provision of services to our
In over 12 years of operation, BizAv has gained a deserved reputation in the aviation industry for
providing honest, accurate and professional advice. BizAv’s team of highly qualified aviation
professionals remain committed to providing only the highest standards of quality in their everexpanding
catalogue of aviation services, and to the constant search for improvement to their
BizAv Services Ltd. Quality aviation services you can TRUST.
We are happy to announce our participation in Web Manuals Go Digital event to be held remotely from 10th to 12th May 2021.
We will be a part of a panel discussion on how operators, MROs, ATOs have changed their ways of using the digitised documentation systems since the Covid crisis started, and about the new emerging aviation industry players like Drones and eVOTL operators and manufacturers.
BizAv will be announcing a broad range of training services in the month of May together with its partner Cockpit4u. Managing director Capt. Philip Apap Bologna said we are ready to deliver the highest standard of training to young pilots, cabin crew and operators in Malta. We look forward to a new season in aviation training.
BizAv held a PLV course which enables the trainee to acquire and demonstrate knowledge of the relevant parts of EASA operational requirements and Part-FCL today. This course follows the guidelines for the validation of Flight Crew Licences as provided in the EU Air Crew Regulation under Annex III A.3.b today. If you are a holder of a pilot licence issued in compliance with the requirements of ICAO Annex 1 in the process of having your ICAO compliant licence validated by a National Authority in an EASA Member State, feel free to register for one of our sessions organised on request.
This course is designed for staff involved in the development and management of the SMS such as Safety Managers, Accountable Managers and Quality Management / Compliance Monitoring Managers within complex and non-complex organisations. Additionally, key managers and post-holders who play an important role in contributing to safety would also benefit from this course.
Is your organisation struggling to complete your internal audit programme? Finding it difficult to find the time to train your own internal audit team? BizAv Services Ltd offers an internal audit training course dedicated to aviation internal auditing. The course consists of generic auditing techniques together with modules specific to the required audit area (operations/maintenance/training etc), and so provides an organisation with a ‘ready to go’ internal auditor. The next date for this highly successful course has been announced as 1st to 5th March 2021, and early registration is highly recommended. Contact BizAv for further details of this, and the many other courses on offer that you may be interested in.
In these difficult times, the need to support those less fortunate than ourselves is compelling. To that end we have chosen Jacob’s Brew/Survivors Malta as our designated charity for this year. The back story is that Jacob narrowly survived a brain infection which resulted in him being in a coma fighting for his life. Although Jacob has had half of his skull removed and has been through many years of recovery, he is alive and kicking offering hope to thousands. He and his lovely family have set up the Survivors Malta charity and run Jacob’s Brew Coffee Shop to ‘Pay it Forward’ in support of others.
Our Head of HR and Recruitment will swim from Birzebbuga to Marsaskala in early February 2021, a distance of approximately 12 km in order to generate funding for this very worthwhile cause. If you would like to support this great cause then donations can be sent via Revolut 99892701 (payment link to be sent by SMS or WhatsApp to be processed) or PayPal on firstname.lastname@example.org
BizAv is pleased to announce a strengthening of their compliance services team with the arrival onboard of Mr Frank Dalli. Frank brings with him a wealth of compliance, quality and aircraft maintenance training organisational experience, gained through spells in his aviation career variously with Lufthansa Technic Malta, MCAST and SR Technics. As the BizAv airworthiness compliance manager, Frank is able to offer clients support in all aspects of aircraft maintenance and continuing airworthiness quality/compliance monitoring including compliance system implementation and monitoring, auditing, CAMO staff training, document drafting and control.
Welcome onboard Frank!
BizAv offers clients a comprehensive range of aviation and ISO standard quality, compliance and safety services – please contact us for further details.
2020 was an extraordinarily challenging year for all of us. The aviation sector was the worst hit with the resilience of our organisations and our colleagues put through the ultimate test. 2021 will bring new challenges and with it new opportunities. We need to be ready to adapt to change which will come and embrace new ways of working to continually improve aviation safety globally.
Training will be the most important tool in 2021 to ensure we at least maintain standards and also continuously improve our knowledge and skills as the lights slowly start to come back on in 2021. BizAv offers a wide range of aviation management, crew and maintenance courses through a Live Synchronous Videoconferencing platform where our experienced qualified instructors and facilitators together with trainees and participants are at the core of an interactive learning experience.
Bizav Services Ltd Managing Director Capt. Philip Apap Bologna announced a training partnership with the German Approved Training Organisation Cockpit4U last month and is now introducing Level D full-flight simulator training in Malta.
The EASA training in Malta will initially be offered on Airbus 320 family aircraft ranging from MCC and Jet Transition courses to Type Ratings and advanced Type Rating Instructor courses. Crew flight training on Bombardier Challenger, Boeing, and other Airbus aircraft types are also offered through the BizAv Cockpit4U partnership at specialised crew training facilities in Berlin, Germany.
Cockpit4U Managing Director Capt. Christos Diamantopoulos said he was impressed at the steady and solid pace of growth in the Maltese aviation sector which is evidently the result of sound National aviation policy together with the right climate for private sector investment in Malta.
In a statement Capt. Philip Apap Bologna said that BizAv Services Ltd will continue to lead in the development of aviation training in Malta by offering a wide range of cost-effective quality training program options for aircraft operators and crews. We are working with the best professionals in the industry to deliver the highest standards in aviation training for our customers.
Just to let you know that BizAv Recruitment continues to offer a recruitment capability during these very challenging times.
In addition, we offer a broad range of wider HR functions to support both the employer and employee. For the employee (Job Seeker) we offer a Cover Letter & CV Writing Service as well as an Interview Techniques Package. For the Employer we can provide a comprehensive HR package to include. Induction, Employee Engagement, Performance Appraisal, etc.
We would encourage you to get in contact if you feel we can help you in any way.
We wish you every success in these challenging times. Keep strong – keep safe.
• Research. Thoroughly research the company, the vacant position and key personnel by accessing open source material, such as company annual reports, promotional material, job descriptions and company social media platforms and website. Get a good understanding of who they are, what they do and what they represent: this will assist you in writing your CV and to perform well on interview.
• Confirm Suitability. Before responding to a Job Post ensure that you fully understand the nature of the job: achieved through research. Consider generating a table that highlights the key criteria that the company is searching for and which clearly shows that you match/possess those skills.
• Social Media. Ensure your social media footprint is actively managed (and protected) and that open source material is positive, non-prejudicial and presents the right image. If your content is at odds with the company’s moral standards and ethics, they will discount your application.
• Interaction with the Company. Be professional throughout the process: be accurate, responsive and courteous in all your dealings with all company personnel. Provide the exact information requested (if the company asks for a handwritten cover letter, then send them one) a failure to do so questions your commitment, attention to detail and ability to respond to simple requests.
• Rehearse. Most interview questions are predictable and can be anticipated ahead of the interview, so research stock answers and prepare your own personalised responses. Practice delivering your answers using video and possibly asking a friend to act as the interviewer: role play can be extremely useful. Be mindful of not only your verbal delivery (volume, tone, pitch, pause, etc) but your body language (more on this later).
• What to Wear. Select your outfit well in advance, so that it is one thing less to worry about. Dress conservatively as it is always better to be over-dressed than under-dressed. Avoid extremes such as wearing too much perfume or wearing too many designer logos.
• Work Portfolio/Evidence Pack. It is recommended that you generate several evidence packs, which contain evidence of your achievements, examples of work and confirmation of experience. Ensure they are professionally generated and that the pack is generated in chronological order which matches the sequence of your CV.
• Conduct on Interview. Your aim is to make a connection and build rapport. This can be achieved by being friendly, confident, energetic, positive and attentive. Make eye contact and use names throughout to make a connection. Listen carefully to what is being said and seek clarification if you do not understand what is being asked.
• Post Interview. Consider your performance, be honest with yourself and identify were you could have done better. Make notes of the key issues and discussion points so that you can use them to write a follow-up e-mail, which is designed to keep you ‘top-of-mind’, to reinforce your suitability for the position and to restate your interest in the post. Finish by thanking the company for their time. If you do not hear back from the company within the declared timeframe, then follow-up with a telephone call.
• The New Normal. The impact of CORONA upon recruitment will be long-lasting, where a greater reliance on video conferencing to conduct at least part of the interview process will become the new normal. Ensure that you are fully conversant with the software, that you ’test the tech’ well in advance of the interview and remove any distractions.
BizAv Recruitment is pleased to announce that it intends to conduct a series of recruitment related webinars. In an attempt to reach out to and assist those currently looking for employment, we are planning to run a series of FREE recruitment related webinars to provide people with practical advice on how to navigate the recruitment process.
This webinar is designed to give Job Seekers a better understanding of the interview process and will provide practical advice/tips in order to improve their chances of successfully securing employment. The information gained could be the difference between success and failure on interview. The key areas to be covered are as follows:
– Preparation is King: research (company & position), generate bespoke CV, rehearse, etc.
– Conduct on Interview: dress to impress, body language, general attitude & demeanour, etc.
– Miscellaneous: interview follow-up, candidate key attributes, online interviews, summary & top tips, etc.
It is now official, Business Aviation Services Limited (BizAv) has been issued an Employment Agency License, having satisfied the demands imposed by the Department of Industrial & Employment Relations. So we are delighted to be able to formally announce the birth of BizAv Recruitment (an integral division of BizAv) as of the 1st September 2019.
We at BizAv are extremely excited by this new venture and look forward to serving our future customers and candidates. Our mission is, “To help our Customers grow by hiring the most suitable professionals and to help our Candidates by finding them the best jobs that match their technical competence and personality“. We offer a comprehensive range of recruitment & selection capabilities, from which customers can select based upon their specific needs. We will strive to fully understand the needs of both customers and candidates, looking to match the requirements of customers with the capabilities of candidates. Our dealings with you will be based upon the principles of total transparency and honesty.
Simply put, we look to take the stress out of recruitment & selection by offering a high-quality tailored recruitment solution which is both extremely efficient and cost effective. So if you believe we could be of service to you then please do not hesitate in contacting us at: email@example.com or on 21470829.
We in BizAv Services Ltd. are excited to inform you that we are expanding our services to include a recruitment agency capability. After months of intensive preparation we have now formally embarked upon the recruitment agency license application process and anticipate being fully operational as a recruitment agency by 31st August 2019.
Founded in 2008, BizAv has been supporting the aviation industry through the provision of a comprehensive range of specialised consultancy services. We plan to apply the exacting standards demanded of the aviation industry, in providing superior recruitment services not only to the aviation sector but across all business sectors. Authentic in approach, we are committed to delivering a superior service and experience whilst connecting trusted customers with quality candidates. In addition to the sourcing of candidates, we can also provide a comprehensive, bespoke end-to-end package (including training) to take the stress out of the recruitment and selection process for our customers.
Our mission is simple; “To help our customers grow by hiring the most suitable professionals and to help our candidates by finding them the best jobs that match their technical competence and personality”. We appreciate how competitive the recruitment market is in Malta but we genuinely believe in our approach and are fully committed to satisfying the, often conflicting, demands of our customers and candidates.
Contact Jeff Cranmer (Head of Recruitment) for specific queries on firstname.lastname@example.org | +356 7986 2582.
Since joining the EU, Malta has seen significant growth in the services industries namely in the Financial, Gaming and Aviation sectors. These services are playing an important role in the Maltese economy and various local governments have enacted legislation to support these industries. As these services are relevantly new to the island, local know-how is not readily available and as a result the country needs to entice highly qualified people from outside the country. The latest of these Legal Notices is the Highly Qualified Persons Rules which include specifically the Aviation sector. Coming into effect on the 1st January 2012, essentially this legislation provides for a tax rebate to person employed with a Maltese Air Operator Certificate holder who are not domiciled in Malta. Effectively, ‘Eligible’ positions would pay only a 15% tax rate on their income in Malta if there income exceeds €80,100 annually. For our detailed report please send us an e-mail to email@example.com
BizAv Services Ltd is proud to announce that it has been awarded ISO 9001:2015 certification following a long and exhaustive evaluation process conducted by the Standards and Metrology Institute of the Malta Competition and Consumer Affairs Authority (MCCAA).
Successful certification of BizAv Services Ltd to ISO 9001:2015, ISOs flagship quality management system standard demonstrates the organisation’s continuing commitment to the highest standards of quality and service to our clients, and the business aviation sector. BizAv’s ISO 9001:2015 certification extends to the provision of the following services:
– Aviation Consultancy and Management;
– Project Management;
– Aircraft Assessment;
– Drafting, Reviewing and Maintaining of Aviation Documentation;
– Compliance and Safety Management and Auditing;
– Aviation Administration Services.
The total satisfaction of our clients has been the driving force of BizAv Services Ltd since the company was founded in 2008. The formal adoption of the ISO 9001:2015 quality systems standard by the company serves to further demonstrate the robust and efficient processes in operation at BizAv, in ensuring that the service we provide to our esteemed clients remains to the highest standards of quality, efficiency and transparency.
BizAv Services Ltd – the name you can trust in aviation consultancy.
The International Business Aviation Council has on the 16th June 2011 accredited BizAv and their director Adrian Spiteri with IS-BAO Auditor Accreditation.
The International Standard for Business Aircraft Operations (IS-BAO) was formally introduced and made available to the business aviation community at the European Business Aviation Conference and Exhibit (EBACE) in Geneva, May 2002. IS-BAO was developed by the industry for the benefit of the industry. It is a code of best practices designed to help flight departments worldwide achieve a high level of safety and professionalism. On the IBAC website one can find information on the benefits of IS-BAO and how to obtain a copy. In addition, the site describes the process used to keep the standard dynamic and current with new equipment and procedures. Flight departments interested in obtaining a Certificate of Registration will find information in the audit page regarding the process for choosing a Registrar and how to apply for a Certificate. The IS-BAO audit program commenced in the fourth quarter of 2002. IBAC has awarded Certificates of Registration to many flight departments that have successfully met the IS-BAO standard as verified by an accredited auditor.